Policy

We understand that life happens and plans sometimes change. As a small business, appointments are reserved specifically for each client, and last-minute cancellations or missed appointments make it difficult for us to fill that time.

Cancellation Policy

Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.
Cancellations made with less than 24 hours' notice may be subject to a 50% cancellation fee of the scheduled service.
No-shows or cancellations with less than 2 hours' notice may be charged 100% of the scheduled services.
Clients who arrive more than 15 minutes late may need to reschedule. Th appointment may be considered a late cancellation, and the applicable fee may apply.
Repeated late cancellations or no-shows may require a non-refundable deposit or prepayment before future appointments can be booked.

Appointment Deposits

Certain Services may require a deposit at the time of booking. Deposits are applied toward your service and are non-refundable when the appointment is cancelled outside of our cancellation policy.

Emergencies

We understand that genuine emergencies happen. Cancellation fees may be waived at our discretion depending on the circumstances.

By booking an appointment with us, you acknowledge and agree to this cancellation policy.

Thank you for respecting our time and allowing us to provide the best possible service to all of our clients.